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I want to resell my tickets. How can I do it?

Reselling your tickets couldn't be easier: 
1 - Log in to your personal space using your login and password. 
2 - Click on the "My Resales" tab.
3 - Choose the match and the ticket(s) concerned, then click on "Resell".
4 - Enter your bank details and click on "Validate my lot." 


Tickets will then be offered on the official resale platform from the date it opens until the stadium gates open, i.e., 3 hours before kick-off.


Good to know: You can only sell one match and category at a time, up to a maximum of 6 tickets. You will need to create another ticket lot to sell another game or a different category.


Putting your tickets up for sale on the official resale platform does not 100% guarantee that your tickets will find a buyer. You will be automatically informed by email as soon as your tickets are sold.

How can I buy tickets ?

It's easy to buy tickets for resale: 

1 - Go to the ticketing home page
2 - A "Resale" button appears on each event when resale is activated. If the button is grayed out, no tickets are available for purchase. If the button is yellow, one or more lots are available.
3 - Choose the lot(s) concerned, then click on "Add to my basket."
4 - Then let us guide you through the process, and make your payment at the end of the order.


Good to know: Tickets purchased on the resale platform cannot be offered for sale again.

REVENTE

When and how do I receive my tickets purchased on the official resale platform?

From your personal space, you can download your tickets in the "My tickets" section, either as e-tickets (printable tickets) or m-tickets (for use on cell phones).

Your tickets will not be available in your order confirmation e-mail.

Is it possible to resell tickets purchased on the official resale platform?

No, tickets purchased on the resale platform cannot be offered for sale again. These tickets are neither exchangeable nor refundable. A pop-up window will appear when you click the "Resale" button to inform you of this.

 REVENTE

Is it possible to change the price of a ticket purchased on resale?

No, it is clearly stated before your purchase that it is not possible to change the price of a ticket purchased on resale. No refund will be possible in the event of a dispute.

REVENTE

When will I receive the payment for my sale?

Once your tickets have been sold, the refund will be paid within a maximum of 30 days from the date of the match. The payment will be made to the bank details provided when your tickets went on sale.

I have changed my mind and no longer wish to resell my tickets. What should I do?

You can cancel the sale of your tickets from your personal space as soon as they have not been purchased.

Good to know: You won't be able to do this if your tickets are being purchased. This information is available in your personal space ("My resales" section).

I put my ticket up for sale but it wasn't purchased within the time limit (3 hours before the match). What happens?

If your tickets are not purchased on the official resale platform, they will remain in your possession and are valid for the match(es) concerned. No claim for refund or compensation can be made.

Is it safe to purchase tickets for the upcoming games from an unofficial resale website?

RC Lens has an official resale platform, the only one to guarantee authentic and valid tickets. It is available on the online ticketing service.

A "Resale" button appears whenever a match is available for resale. If the button is grayed out, no items are currently available. If the button is yellow, one or more lots are available.

The selling price of the ticket is freely set by the seller, within the limits of the minimum and maximum prices indicated by Racing Club de Lens. The sale price may differ from the face value at which the club sold the ticket. Nevertheless, it is specified that Racing Club de Lens reserves the right to set a maximum and/or minimum ticket sale price for each match and/or each ticket category.

Caution: We recommend that you be highly vigilant about any advertisements circulating on unofficial networks. Some tickets are entirely falsified (altered information, wrong barcodes, etc.), and some sellers have no scruples and sell the same ticket several times.

Other websites offering RC Lens tickets are fraudulent and unofficial. RC Lens declines all responsibility in the event of a ticket purchase on an unofficial channel. RC Lens cannot be held responsible for any scam. 

Legal action may be taken against sellers and buyers of tickets on these unofficial channels, ranging from a simple fine to a stadium ban of 6 to 18 months.