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I bought a ticket for an RC Lens home match. It's my first time at the Bollaert-Delelis stadium. Can I have a preview of the view from my seat on the online ticketing website?
If you have a match ticket, you can use a 3D modeling tool to preview the view from your seat using the « Where is my seat » feature. This free tool can be used without restriction.
You will be asked for information from your match ticket, such as access, row, and seat number, to get the most realistic view possible from your seat. Please note that the view displayed is an approximate view of your seat and that this tool is not contractually binding. Each view is representative of a square of 9 by 9 seats, i.e., a block of 81 seats.
How do I get to the Bollaert-Delelis stadium?
The Bollaert-Delelis stadium is located in the city center. There are no free parking spaces, so we advise you to use public transport.
Our parking lots are reserved for our sponsors, partners, event organizers and employees. They are not sold to the general public due to insufficient quantities. For more information on the different means of transport to use to get to the Bollaert-Delelis stadium, please consult the « Access to the stadium» page.
What time do the gates to the Bollaert-Delelis stadium open?
As of this season, the stadium forecourt opens 3 hours before kick-off, allowing fans to anticipate their arrival at the stadium while enjoying ambient catering facilities. The stadium gates (access control) open from 1h30 before kick-off. Please take note of the various announcements made by the club the week before the match for which you have tickets to keep abreast of any changes to stadium opening times.
Are there catering services in the venue?
The Bollaert-Delelis stadium has many sales outlets on the forecourt and in the stands (passageways) where you can eat and drink fresh, hot, and cold products. Our catering outlets accept payment by credit card or cash.
Can I bring my own food to the stadium ?
You can bring your own food (e.g., sandwiches, sweets, potato chips, cakes) to the stadium. However, you may not bring plastic containers, such as bottles, wrappers, etc., into the stadium.
Is there a bag deposit service in the stadium ?
Yes, at the foot of each stand and close to the access controls. When you arrive at the stadium, two pre-filtering systems are set up to allow you to access your stand. The first one is a visual check of your ticket. The second, at the turnstiles at the bottom of the stands, involves a pat-down as well as a scan of your access pass. At this point, you can deposit your belongings in our storage facilities, which will be returned to you at the end of the match when you leave.
Can I charge my phone at the stadium ?
We do not have phone charging stations. You cannot enter with a portable battery inside the venue. Please make sure to charge your phone before coming!
What items are prohibited at the stadium ?
For security reasons, certains items are prohibited in the stadium. Here is a non-exhaustive list :
- Weapons of any kind or intended use, knives, scissors, blunt objects
- Lasers, tools, glass objects, helmets, rigid poles, bars
- Rigid umbrellas, metal cans, glass or plastics bottles and glasses
-Walking sticks except those intended for the elderly or disabled
- External telephone recharging batteries